You may exchange or return most merchandise that is in original condition (including all tags and wrapping materials) for a full refund, less shipping and handling charges, based on the original form of payment, within 15 days of purchase.
Shipping + Handling charges of 15% are not refundable. Please allow 7-10 business days for the return transit time, plus an additional 7 business days upon receipt for the return to be completed and the refund to be issued to your account.
Items may not be returned if they are no longer in original condition (have been used) or you have had the merchandise longer than 15 days.
SORRY, ITEMS ON FINAL CLEARANCE MAY NOT BE RETURNED OR EXCHANGED.
To initiate the return process, please send an email to firstname.lastname@example.org explaining the reason for your return. You will be provided with instructions on how to return your item.